Revolut will cover the fees if customers hit by the data theft need new identity documents. Béatrice Cossa-Dumurgier, the bank's head of Western Europe, said so on October 7, 2026 in an interview with the French broadcaster BFM TV; the news agency Reuters reported the pledge the same day. The breach affects 680 customer accounts. Cossa-Dumurgier gave no estimate of the total cost, and she did not say whether any customers have already replaced their papers.
Anyone who holds cryptocurrencies and is among those affected has a second problem that has nothing to do with the fee for an ID card. According to the reports, what left the bank were copies of identity documents, address data and account statements, which is precisely the data set needed to reconstruct an identity in front of a service provider. This article places the pledge in context, states the documented figures and shows which steps are open in Europe.
Revolut covers the ID document fees: where things stand as of October 7
The pledge is brief and comes without a procedure. According to Reuters, Cossa-Dumurgier said Revolut would take care of the associated costs should affected customers ever have to replace their identity documents. An applic...
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