Royal Mail confirms AI used in Christmas ad after woman ‘outraged by hearing late dad’s voice’

Royal Mail has confirmed AI was used in the Christmas advert last year (Picture: Getty)

Royal Mail has been forced to confirm its use of AI in last year’s Christmas advert after a woman recognised her late dad’s voice on TV.

Lucy Wynne’s father, Paul Vaughan, had been a familiar voice on British telly, narrating Horizon, Radio 4’s Kaleidoscope, and more.

His warm tone and BBC-style English accent is one that most Brits will have come across, with an ‘inflection in his voice that no o...