If your games started unexpectedly crashing after getting a Windows update on or after August 11, you aren't alone. And Microsoft says it's looking into the problem. Microsoft reports the following "symptoms" popped up for "a limited number of games":
- The game application becomes unresponsive
- The game application closes without notice
- The error "EXCEPTION_ACCESS_VIOLATION" is displayed
- The device restarting without warning
Microsoft has only confirmed crashes in Arc Raiders, Marvel Tōkon: Fighting Souls, and The Finals so far, but you can send feedback to Microsoft with the Feedback Hub app if you've also found a game crashing since the update.
Microsoft says it is investigating to see if the latest Windows update is responsible. As of right now, the only client versions that have reported crashes are 25H2 and 24H2, so 26H1 is currently in the clear.
Related
English (US)